GoFiit FAQS





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GOFIIT FAQS

A healthy approach to nutrition focused on balancing carbs, fats and proteins




HOW IT WORKS


-GoFiit is a healthy meal prep company that delivers delicious, restaurant-quality fresh food to your door, no processed food, no nonsense.

-GoFiits macronutrient tailored approach is about great results from great tasting food.

-Each meal is designed to help you achieve your specific goal by using the magic of macros.

-We use the secrets the best fitness athletes in the world use to achieve their extraordinary physiques. The best part is we do all the hard work for you.


1 - Figure out what you want to achieve: your personal health or fitness goal Fat Loss, lean gain or balanced meals.

2 - Choose the package that will get you the results you want from the Main meal – Order meal.

3 - Select the number of days and meals you would like and choose your meals from the menu.

4 - Once your order is received, meals are then prepared with precision cooked by expert chefs and packed for complete freshness.

5 - Your meals are then delivered to your door on your selected start date.


We require a minimum of 4 days Notice to prepare your food, our deliveries are twice a week Tuesdays and Fridays.

Individual Lunch and dinner meals range between £6.50-£8.00

By purchasing a meal package, you can reduce the cost per meal to as low as £5.00 per meal


All charges for meals and deliveries are up front and due on your initial purchase. There are no additional charges unless you require bespoke meals as part of your order.

If you would like an additional service like an online coach to do your training programme or a consultation with a dietician for special dietary needs or issues. We will make arrangements for these, which will incur additional charges. Please contact info@gofiit.co.uk for more information.


No you are not in a contract, meal packages are over 4 or 2 weeks and payment in full is required on initial purchase.

£30 minimum spend for delivery and deliveries are charged at £6 for individual meals, this is the cost from our courier company.


DELIVERY INFORMATION


-Orders received by Friday 12pm will be delivered On TUESDAY

-Orders received by Monday 12pm will be delivered On FRIDAY

-Some deliveries May occur on Mondays and Thursdays but we will let you know if this is the case.

-All collection Orders from store are on Mondays and Thursdays 10am to 4pm 3 the oval Stevenage SG15RA


No, delivery is added separately and payable on purchase, each delivery cost £6 this is the cost we are charged by the courier and we make no money on this.

Yes! We can deliver to your work place please make sure you input your work address before payment when you are at the checkout page.

-You will receive an email/text message (if provided) by the courier company with an ETA on you meal deliveries.

-On some occasions we deliver ourselves if that happens you will not get an email or text confirmation.

-If you will not be home on the delivery days then please specify on the notes section a safe place where the courier can leave the parcel, or if they can leave with neighbour.

-If deliveries are missed a redelivery will be attempted the next day, (if this occurs then your meals will have 1 day less shelf life but you can freeze those meals).

-If then the deliveries are still unsuccessful then you will be liable and no refunds will be given, all food must be discarded and not consumed.

-All meals will be delivered via a temperature-controlled packaging the meals will remain at fridge temperature through the journey.


Yes - you can collect from GoFiit Nutrition, 3 The Oval, Stevenage, SG15RA

Collections are Mondays and Thursdays between 10AM to 4PM



MEAL INFORMATION


-Once your meals are delivered your meals should be cool to touch, immediately all meals must be stored in your refrigerator and consumed within the consume by date.

- You can also freeze your meals on receiving them and they should be consumed within 3 months.


Our Chefs work hard to develop close relationships with honest and trustworthy suppliers to source the best quality ingredients for your meals. We source locally grown food wherever possible, and use grass-fed beef, free-range eggs and sustainably sourced fish.

Every meal, its ingredients and allergens are listed on our website. You can also find the macronutrient ratios for different meal options as well. Eg Fat Loss or Lean Gain macro %

You have the choice of which meals you want from our extensive menu, in every package you can always expect the highest quality, healthy, great tasting food within every meal.

-All meals arrive individually packaged and ready to eat, just as they are.

-Some meals you can eat cold and hot, if reheating is required you can heat either in a microwave using the instructions provided on each label or oven/Grill.


Yes, we offer an entirely halal menu.

-It takes 2 ½- 3min minutes to heat in a microwave our packaging is suitable for microwave heating

-You can also reheat using your oven please check packaging if oven safe and if not then transfer on to a suitable dish.

-If reheating from frozen, first defrost then reheat.


Our Meals last between 3-4 days, they must be kept chilled.

-We do have vegetarian and vegan meals and are constantly updating and extending ranges continuously.

-Our current meal packages all include meat, fish and vegetarian meals.


-During the ordering process you must select any allergens before you are allowed to make an order you can also select ‘none’

-When selecting meals please see the ingredients all allergens are in Bold

-You may select your own meals on any package and if you want a bespoke meal please contact us directly to discuss your options. info@goffit.co.uk


We can upgrade plans if necessary, these amendments take 7 working days’ notice. You will need to contact enquiries@gofiit.co.uk

-Yes! We can work out your specific macros and make the appropriate adjustment for your current goal using the most accurate scientific formulas (Mifflin formula) and years of experience.

One of our team will contact you and will need some personal information (height, weight, age, activity etc) which they will use to workout your macros. Please contact Info@gofiit.co.uk


-You can change the amount of meals you order for each day. You can’t change the macros of an individual meal.

-Our system allows for you to adjust your snacks daily to make small changes to your overall macros, this can be done by your personal trainer based on the intensity of your training sessions with them or you can make your own adjustments based your lifestyle.