Delivery and storage information
Delivery’s are twice a week, which are Saturdays and Tuesdays.
Order cut off days are:
Wednesday 11pm for Saturday delivery
Saturday 11pm for Tuesday deliveries
If you order the monthly package then you will receive 2 deliveries per week, charged at £6 per delivery (total charged at checkout).
Individual meal purchase will either be delivered once a week or twice a week depending on the size of the order. Please specify on the notes section when placing an order how many meals you plan to eat per day.
£30 minimum spend for delivery and deliveries are charged at £6 for invidual meals. (we do not make any money from this).
If you will not be home on the delivery days then please specify on the notes section a safe place where the courier can leave the parcel, or if they can leave with neighbour. If deliveries are missed a redelivery will be attempted the next day, (if this occurs then your meals will have 1 day less shelf life but you can freeze those meals).
If then the deliveries are still unsuccessful then you will be liable and no refunds will be given.
All meals will be delivered via a temperature-controlled packaging, the meals will remain at fridge temperature through the journey.
When meals are received please check meals are cool to touch and immediately store them in your refrigerator.
You will receive an email/text message (if provided) by the courier company with an ETA on you meal deliveries.
Consume within the date specified on the meals, if you think you will not be able to eat some of them within the specified expiration date then please freeze them.
If you wish to freeze the meals you can do so for up to 3 months. To defrost leave in the refrigerator over night and once it has defrosted then reheat as normal.
See packaging for information on reheating.
If you have any questions please contact firstname.lastname@example.org